General terms
Article 1 – Scope
Except other and written conditions, the present general terms of sale or of provision of services apply, to all the products and/or the services proposed in the sale by Edenergy
Article 2 – Validity of the offers
The term of validity of our offers is of 30 days as from their issue.
Article 3 – Price – Payment terms
The price of the offers is expressed in Euros and is except VAT.
Invoices are payable on the bank account stipulated on the invoice, at within thirty days of the date of invoice.
Article 4 – Complaints
Any complaint and/or dispute of the customer against the delivered service must be communicated, exclusively by e-mail to the address service@edenergy.be, at the latest 8 working days, as from the date of the invoice relative thereto, on pain of disqualification
Article 5 – Intellectual and industrial property
By signing the contract, the customer becomes holder of a not exclusive license of use on the products of the contract. This license includes the right to use the products of the contract for a use in the frame defined by the contract. This right is non-transferable in the head of the customer.
Contracts are protected by the copyright law and generally speaking, by the law on the intellectual property. Any reproduction or use not beforehand and expressly authorized constitutes an offence of forgery and is liable to civil and penal prosecution. Besides, the uses contrary to the good conduct and moral are forbidden.
Article 6 – Liabilities
Contracts are executed with all the care and all the skills reasonably necessary.
Article 7 – Private life
We respect your privacy. We do not collect data without your consent. We invite you to read our privacy policy for more information.
Article 8 – Invalidity
If for any reason a provision of the present general conditions must be declared not applicable, this inapplicability would not affect the application of the other terms of the general conditions. That provision considered not applicable will then be replaced by the closest possible one.
Article 9 – Force majeure
Neither Edenergy sprl, nor the customer can be held responsible for any non-performance resulting from a case of force majeure, beyond their control, including but not limited to cases of war, riots, insurrection, interruption of transportation, import or export problem, strike, lockout, shortage, fire, earthquake, storm, flood.
Article 10 – Applicable law and competent court
These general conditions are exclusively governed by Belgian law. In case of dispute, only the Courts of the judicial district of Brussels will be competent.